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Mercer Marsh Benefits

People Risk Report: Pulse Update 2023

Discover the latest trends and insights from 216 HR and Risk Managers in Australia and New Zealand

A Pacific Update One Year On

Get a local perspective on the current state of people risk with the Mercer Marsh Benefits 2023 People Risk Report: Pulse check.

Based on a survey of 216 HR and Risk Managers in Australia and New Zealand, this report provides valuable insights into the evolving prioritisation of key people risks across five pillars.

Health & Safety

  • Pandemics & other communicable health conditions
  • Employee health & well-being
  • Mental health
  • Workforce exhaustion
  • Work-related illness or injury

Talent Practices

  • Changing the nature of work
  • Talent attraction, retention, and engagement
  • Succession and key person risk
  • Conduct and culture
  • Travel and mobility

Governance & Financial

  • Administration and fiduciary
  • Increasing cost of health, risk protection and wellbeing benefits
  • Benefit, policy, and reward decision making & accountability
  • Legal, compliance, and financial practices
  • Pension financial exposure

Accelerated Digitization

  • Cybersecurity and data privacy
  • Impacts of automation and AI
  • HR technology obsolescence 
  • Misalignment of HR and business strategy
  • Skills obsolescence

Environmental & Social

  • Catastrophic personal life events
  • Environment
  • Working conditions and labor relations
  • Diversity, equity, and inclusion
  • Leadership issues

Despite ongoing volatility, the survey reveals a collective perception among respondents that people risks are now less likely and less severe than they were a year ago. However, there are persistent disparities in the views of HR and risk managers regarding the probability, potential ramifications, and level of readiness to manage these risks.

At a glance overview of the report's key findings:

  • Cybersecurity and data privacy continues to hold the #1 spot overall; skills obsolescence enters the top 10 as a second Accelerated Digitisation risk
  • Health and Safety remains a top priority, with employee mental health and wellbeing and pandemic management making significant shifts
  • Talent Practices risks have escalated in threat level, with talent attraction, retention, and engagement joining the ranks of the top ten risks.
  • Governance and Financial features a second risk moving into the top ten, with growing concerns about health, risk protection, and wellbeing benefits.
  • Environmental and Social risks have diminished in overall importance, with only one – catastrophic personal life events – retaining its position in the top ten.

Report

People Risk report: Pulse update 2023

Discover what these trends mean for your organisation and how you can better manage people risks in the years to come.

Download the report