Protecting against risk is key to the lasting success of any franchise operation. Both parties to the franchise agreement will seek insurance solutions that meet their specific needs cost-effectively, with minimal administrative burden.
In addition to securing their own insurance, franchisors must ensure that their franchisees are covered in accordance with the franchise agreement and any legal requirements — a process that can be challenging, time-consuming, and costly.
And while franchisees may understand that securing appropriate insurance is critical, they may have trouble obtaining the required coverage on their own. When franchisees are forced to spend more time securing the proper coverage and less time with customers and employees, their sales potential suffers.
Implementing a coordinated franchise insurance program not only alleviates these issues, but also enhances the franchisor-franchisee relationship, becoming a valuable asset that benefits all parties.
How Marsh can help
Drawing upon decades of experience and strengthened by long-standing relationships with leading insurance carriers, Marsh offers a spectrum of affinity solutions to optimize your existing franchise insurance program or create one tailored to your organization’s unique needs, including:
- Program management: Our program managers are the franchisor’s primary point of contact, dedicated to understanding your specific goals and spearheading the team focused on achieving program objectives. They have unfettered access to a comprehensive array of Marsh resources, encompassing placement, technology, sales, marketing, and operations. By leveraging a wealth of data, they provide invaluable insights into your business and the program.
- Personalized sales and service: Knowledgeable and licensed insurance representatives assist your franchisees with navigating the often-complex landscape of insurance requirements and options. Colleagues are readily available to offer comprehensive support, from the initial placement of the insurance policy to servicing, claims, and billing.
- Rapid program adoption with marketing and communications: Strategies tailored to new and established franchisees at policy inception, renewal and throughout the year drive program participation. Using an omnichannel approach to communication, Marsh will deploy outbound calls, email, SMS, and co-marketing initiatives to foster insurance adoption.
- Analytics and insights: With Marsh as your partner, you have access to analytics and reporting on service levels, program performance, and program compliance. Having access to this data support program success while reducing the administrative burden and exposure to critical reputational and balance sheet risk.
- Best-in-class terms, conditions, and pricing: By combining Marsh’s advisory and brokerage services with our advanced data and analytics capabilities, we are able to design and deliver cost-effective programs, complete with streamlined application and renewal processes.
With specialized expertise and innovative affinity solutions, Marsh can develop a well-designed insurance program tailored to your franchise’s unique operations. Such a program mitigates risks and enhances the overall stability and value proposition of the franchise, setting the stage for long-term success.