Risk in Context Podcast: Evolving work practices bring new risks, impact workers’ compensation

The COVID-19 pandemic triggered major workplace transformations. Overnight, millions of workers around the world found themselves working remotely and, in the ensuing months, in reconfigured work environments. Although the pandemic is over, many organizations have introduced hybrid work practices that allow certain employees to work remotely at least part of the time. And while this allows for more work-life balance, it has also introduced new risks for employers, ranging from at-home ergonomic injuries with potential compensability challenges to learning gaps and collaboration difficulties.

In this episode of Risk in Context, Dan Aronson, Marsh’s US Casualty Practice Leader, talks to Christine Williams, a managing director in Marsh's Workers' Compensation Center of Excellence, Wendy Thomas, senior vice president and senior claim advisor in Marsh's Cleveland office, and others about the new world of work challenges that organizations are facing and discuss the strategies employers can apply to mitigate these risks.